CRM – Customer and Candidate Relationship Management
Sales force automation is one of the specific goal’s of Ultra-Staff’s CRM component. Everything starts in sales so it is only natural that your prospective clients begin their relationship with your firm in Ultra-Staff. An important piece of any good CRM software is the ability to track leads. All relevant leads with their associated details and emails can be tracked in Ultra-Staff. Lead opportunities can be assigned to specific consultants by managers using the unique Ultra-Staff Auto-Loader. Leads assigned singularly or in bulk will automatically find their way to the assigned consultant’s daily planner for action. Leads can be easily classified and managed for consistent follow-up.
Build consistent performance and close deals faster by centrally tracking information. The industry moves fast so you need to connect and engage in new ways to capture opportunities.
Marketing is crucial if you want to drive awareness and build demand for your organization’s products. However, it is important to keep in mind that quality not quantity of opportunities is what produces long-term business success. Too often sales focuses on a transaction based approach which may bring short-term results but lacks long-term profitability. A relation-based perspective can help your team achieve better results. Ultra-Staff can aid in bringing together sales and marketing for a shared mission.
Candidate management is a key role of Ultra-Staff’s CRM. Recruiters can initiate the process with candidates to ensure good follow-up and follow-through. Initial interviews, follow-up calls and appointments can all be tracked and managed.
Account management is another critical goal of Ultra-Staff CRM. Ultra-Staff allows you to track all activities and interactions with clients and candidates. This allows you to identify, cross-sell and up-sell opportunities.
Ultra-Staff CRM improves communication, eliminates redundant e-mail tracking, enforces consistent workflow processes, and sets alerts for key events so that proactive action can be taken.
Ultra-Staff takes CRM to a new level with seamless back office integration to help you provide spectacular service. Your business will thrive as you build and sustain long-term profitable relationships with your customers and candidates.
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“Our clients, applicants and employees benefit every day from our system.”
-- Susan Young, The Mahone Group |
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