In today’s world we routinely are informed about events within minutes and sometimes seconds. In staffing, information is power and using it quickly to share, take action and get results is critical. Staffing software which provides access from anywhere will give you an edge in keeping clients happy. Here are a few situations that can be solved by having easy access.
- What happens when a contract employee is a “no show, no call” on his first day and you find out while driving to your morning appointment? In a matter of minutes you can solve this by using your staffing software via your laptop or through the mobile staffing app on your phone. With the help of these remote access options, you can find an employee, refill the assignment and still make your morning appointment with a smile on your face.
- You are working with a hiring manager who has taken on a new division for his office and has multiple openings to fill in a short window of time. He is next to impossible to contact “live” for a conversation due to the sudden increase in responsibilities. Your client must have access to candidate information, resumes and related documents at any time of day. He also wants to easily rate and rank candidates, request interviews and share the data with his associates. You open up a secure web portal for him to access candidate profiles and resumes you have shared with him. With this flexible access you receive his comments, candidate ratings and interview requests immediately. Meanwhile, your client is raving about the convenient service you provide.
- Paper time cards have caused numerous problems and delays in completing payroll. Since your client is constantly on the road you have given him access to approve time sheets for one or a group of employees right from his mobile device. This has eliminated paper timesheets and simplified his approval process. Simultaneously this has accelerated your internal payroll process and eliminated errors caused by re-entry of data. Both sides are now happy with the change.
Photo Credit: Business AT&T
Each of these scenarios improves your customer’s experience and allows your staffing team to address customer issues. Using staffing software that provides you “access from anywhere” will improve service levels to your clients and improve your productivity.
Learn more about Ultra-Staff‘s Mobile options below.
Paul Sliz is a Regional Software Sales Executive at Automated Business Designs, Inc., software developer of Ultra-Staff staffing software for the staffing and direct hire industry. Ultra-Staff is a full-featured business solution with components for front office, back office, mobile and web suite. For more information on Ultra-Staff go to www.abd.net.